Returns & Exchanges
At Gaia Herbs, we want you to be completely satisfied with your sustainable fashion choices. If your order doesn't meet your expectations, we offer a 30-day window for hassle-free returns and exchanges on all unworn items.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid sustainable shipping label provided and secure it to your original eco-friendly packaging.
Ship It Back
Drop off your package at any authorized carrier location, ensuring all original tags are attached and the garment is in its original condition.
Receive Your Refund
Our team will inspect the returned items within 5 business days, and your refund or exchange will be processed immediately to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing